About Us
SmartPaper BPM is a product of SmartPaper Computer Software LLC, a Dubai-based pioneer is hosted and cloud-based enterprise applications.
Used by 8 free zones and processing thousands of transactions every week, SmartPaper BPM is the leading business process management solution for free zones and business parks in the UAE. Our historical record for uptime is over 99.8%.
Why On-Demand?
We decided to build SmartPaper BPM as a hosted solution because we believe that on-demand technology has many benefits for today's demanding customers and many advantages over old technology like client-server applications.
Here are just a few of the advantages of the on-demand model, compared to the traditional on-premise model:
Unparalleled time to value
SmartPaper BPM minimizes the risk involved in implementing business applications like Oracle by eliminating the need for up-front capital investment, making the path to success exceptionally short. SmartPaper BPM implementations usually take less than a month and rarely exceed three months, compared to 12 months or longer with client/server software.
Less expensive initially and in the long run
SmartPaper BPM requires no hardware to purchase, scale, and maintain, no operating systems, database servers, or application serv?rs to install, no consultants and staff to manage it all, and no need for periodic upgrades.
Easy upgrades
Customers of SmartPaper BPM benefit from instant deployment of new versions, which means the entire customer base is always on the latest version. Since customizations and integrations are maintained through upgrades, change management discussions can focus on taking immediate advantage of the new features and innovations available with each release.
Better service delivery
Due to the on-demand model's tremendous economies of scale and our seven-year focus on service delivery, SmartPaper BPM can provide higher service levels than the vast majority of companies can achieve on their own.
Better scalability
Solutions from large enterprise software vendors are expensive to scale because of the complexity and cost of scaling each layer of the hardware and software stacks, which often require messy system replacements and data migrations. Customer-specific systems developed with J2EE, .NET, or open source tools are similarly difficult to scale because of such infrastructure issues and changing or unforeseen business requirements.
Easier to customize
Users of on-premise solutions have no choice but to wait weeks or months for even minor modifications to their applications, and in some cases their requests are never met at all. The SmartPaper BPM application was designed from the beginning as a hosted solution in order to make performing basic customizations to the user interface and underlying data objects easy and quick.